italianoTerms of sale
Scope of application
These conditions govern the sale of products and services through the dev.2bhive.net portal between StandUp NEXT Srls and customers acting in the context of their entrepreneurial, commercial, artisanal or professional activity.
The portal is intended for B2B relationships. These conditions do not govern sales to end consumers.
- Salesperson
- StandUp NEXT Srls
- Brand
- 2Bhive
- Registered office
- via Rimini, 49 59100 Prato (PO) Italy
- VAT number
- 02447090974
- hello@2bhive.com
- Website
- 2bhive.com
Registration and access to the portal
Access may require authorization from the seller. The customer is responsible for the accuracy of the data entered, the safekeeping of the credentials, and all activity performed through their account, except for misuse not attributable to the customer.
The seller may suspend or revoke access in the event of non-compliant use of the portal, violation of the conditions, non-payment, out-of-date data, or security needs.
Orders and conclusion of the contract
Placing an order through the portal constitutes a purchase offer from the customer. The contract is considered concluded only after confirmation of the order by the seller or by other equivalent conduct established by commercial practice between the parties.
The seller may verify availability, prices, commercial conditions, minimum order limits, customer information, and reliability before accepting the order. Any material errors, unavailability, or inconsistencies will be communicated to the customer.
The customer must check the summary before sending and promptly report any errors. Confirmed orders can only be changed or canceled with the seller's written consent.
Prices, taxes and payments
Prices are those displayed on the portal or confirmed by the seller, barring material errors or different commercial agreements. Taxes, additional costs, shipping costs, and any customs duties are applied as indicated in the order, confirmation, or tax documents.
Payment terms are those agreed between the parties or indicated in the commercial documents. In the event of late payment, the seller may apply default interest and collection costs as provided for by the legislation applicable to commercial relationships.
The seller may suspend deliveries, order confirmations, or access to portal functions in the event of outstanding debts, exceeding credit limits, or deterioration in the customer's financial situation.
Delivery, transport and transfer of risk
Delivery terms, methods, and costs are indicated in the order, confirmation, or commercial agreements. Delivery times are indicative unless otherwise agreed in writing.
Risk in the products passes to the customer according to the agreed delivery conditions and, in their absence, according to the applicable legislation and commercial practice between the parties.
The customer must check packages, quantities, packaging and documentation upon receipt, making any reservations to the carrier when necessary.
Complaints, returns and B2B warranty
Any discrepancies, apparent defects, or differences in quantity must be reported in writing within the legal deadlines or those agreed between the parties.
Defects that are not immediately recognizable must be reported promptly upon discovery.
Product returns are permitted only if authorized by the seller, unless otherwise agreed or required by law. The seller may request documentation, images, or a return of the product to verify the claim.
If the complaint is well-founded, the seller may propose, depending on the specific case, repair, replacement, credit note, or other commercial solution agreed with the customer.
Retention of title
Where applicable, ownership of the products remains with the seller until full payment of the price. The customer undertakes to carefully store the products and not to perform any acts incompatible with the retention of title until full payment is made.
Use of Content and Resale
Trademarks, images, product sheets, price lists, documents, and content available on the portal remain the property of the seller or their respective owners. The customer may use them only within authorized limits and for purposes related to the business relationship.
Any restrictions on online resale, resale to third-party operators, use of marketplaces, or territorial distribution must be set out in the commercial agreements, order confirmation, or specific instructions from the seller.
Liability and force majeure
To the extent permitted by law, the seller is not liable for indirect damages, lost profits, business interruptions, or unforeseeable consequences arising from the use of the portal or the sale, except in the case of willful misconduct or gross negligence.
The seller is not responsible for delays or inability to perform due to causes beyond its reasonable control, including force majeure events, production problems, logistics, transportation, suppliers, energy, information systems or governmental actions.
Applicable law and jurisdiction
These conditions and the commercial relations between the parties are governed by Italian law, unless otherwise agreed in writing.
Clauses to be specifically approved
When these conditions are accepted through registration, ordering, or other digital procedure, the seller may request specific approval of the clauses relating to limitations of liability, suspension of service, terms of complaints, authorized returns, retention of title, modification or cancellation of orders, late payments, jurisdiction, and other clauses that require specific approval under applicable law.
Communications
Communications relating to orders and these conditions must be sent to the contact details indicated by the seller or via the tools available on the portal.